![]() ![]() Please acknowledge that there is a legitimate software issue that needs to be addressed by your development team. I’m running macOS Big Sur 11.6, but this has been a persistent issue for a while. I’m still getting a black screen with a white dot in the center when I try to sign a document. Unchecked "Enable Enhanced Security" as instructed here.Signed out of the application, rebooted the computer once, and re-logged in to the application using the same Adobe ID.Restored the Acrobat preferences files (Mac OS) as instructed here.Checked "Sync Preferences across Devices and Document Services".For your edification, here is a complete list of everything I have done: Unchecking use modern interface was mentioned by the OP. If it still doesn't work, you may try to sign the documents online at document cloud ( )Īmal, in my original message I said that I had tried everything suggested here so far. You may visit this: Protected Mode troubleshooting | Adobe ReaderĪlso, you may try to disable your security software for temporarily for some time and check. ![]() If this fixes your issue enable the feature again. If it still doesn't Work, launch Reader>Edit>Preferences> Security Enhanced: "Turn off of the protected " and "Uncheck: Enable protected mode at startup".
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